Terms of Service

Last updated: October 20, 2025

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of Flyway Health's website and services (the "Service"). By using the Service, you agree to these Terms. If you don't agree, don't use the Service.

Master Service Agreements: If you have a separate written contract or Master Service Agreement (MSA) with Flyway Health, the terms of that agreement will control in the event of any conflict with these Terms of Service.

We may update these Terms from time to time. Continued use of the Service after changes means you accept the updated Terms.

2. Description of Service

The Flyway Health Commercial Analytics Platform is a managed service that delivers strategic insights to Life Science companies. The Flyway Health team uses its proprietary, AI-driven platform to analyze complex real-world data and generate custom analytical reports. The Service is provided "as is" and we make no guarantees about availability or performance.

Business Use Only: This Service is intended solely for business and professional use by Life Science and pharmaceutical companies. It is not intended for consumer or personal use.

AI-Powered Analysis: Our platform leverages artificial intelligence to analyze data and generate insights. Our team reviews and validates all analytical reports before delivery. However, as with any analytical service, customers should apply their own business judgment when using our insights for decision-making.

Your Data: We do not use your inputs, data, or generated reports to train our AI models. Your data remains yours.

3. User Responsibilities

You agree to:

  • Provide accurate information
  • Keep your account credentials secure
  • Use the Service only for lawful purposes
  • Not attempt to harm, disrupt, or gain unauthorized access to the Service
  • Not use automated tools (bots, scrapers, etc.) to access the Service
  • Comply with all applicable laws and regulations

4. Fees and Payment

Some features may require payment. By purchasing, you agree to:

  • Pay all fees at current prices
  • Provide accurate payment information
  • Authorize recurring charges if applicable

5. Privacy and Data

Your use of the Service is also governed by our Privacy Policy. We collect, use, and protect your data as described there.

6. Intellectual Property

We own all rights to the Service, including its content, design, and code. You may use the Service for your business use but may not copy, modify, or distribute it without permission.

Any feedback or suggestions you provide become our property and we can use them freely.

7. Termination

We may suspend or terminate your access at any time for any reason, including if you violate these Terms. You may stop using the Service at any time.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DON'T GUARANTEE THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLYWAY HEALTH IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

10. Changes to Service

We may modify, suspend, or discontinue the Service at any time without notice. We're not liable for any modifications or downtime.

11. Governing Law

These Terms are governed by the laws of Delaware, United States.

12. Contact Us

Questions about these Terms? Reach us through our contact form.

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