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FAQs
We can’t share our data due to internal policies. Can we still benefit from this product?
Yes. We procure high-fidelity, high-coverage claims datasets for each engagement that we take on, and agents analyze this data for you. We don’t need to tap into your internal data to deliver value, but we can always integrate those for you as well when the time is right.
How do we know your agent’s insights are accurate?
We invest in a computationally intensive, multi-stage validation process throughout the agent’s run, and before any insight is finalized.
Every insight comes with transparent methodology, data coverage, and drill-downs to support audits. Your team can interrogate every detail via our built-in assistant — so you always understand the “why” behind the insight and action plan.
Is Flyway just for data scientists and analysts?
Not at all. Flyway is built to be used by everyone - from technical teams to commercial leadership.
Whether you're in strategy, marketing, sales, or data science, our platform lets you explore insights intuitively, without writing code or managing data pipelines and dashboards. Insights are clear, actionable, and presentation-ready.
What is your pricing model?
We use a two-phased model designed to deliver value quickly. It starts with a Foundational Pilot, which is a standardized and fixed-fee engagement to immediately address a set of strategic needs for one brand.
Following a successful pilot, we move to a fixed-fee Platform Subscription model, giving your team ongoing access to our agents.
What kind of resources do we need to provide to make this successful?
The Foundational Pilot requires minimal time from your team - typically just 2-3 brief review sessions per month to ensure our agents’ insights are perfectly aligned with your business rules and strategic objectives.
Post-pilot, the platform is designed to be self-serve for commercial users, with no engineers required for maintenance. We also provide dedicated customer success and ad-hoc support to help you get the most out of the platform.
What therapeutic areas do you work in? Can you handle rare diseases?
Our platform is therapeutic-area agnostic. The agents are engineered for dynamic adaptability and can be parametrized for broad primary care markets, specialty therapeutics, vaccines, and rare diseases. The system excels at finding a clear signal in noisy or sparse data, revealing the critical patterns that define a brand's success.
Do you train your AI model on my company's data?
No, never. Our approach is fundamentally different, built on a core principle of absolute data isolation. We do not have one giant AI that learns from our clients' data.
Instead, we build our platform using best-in-class, pre-built models as building blocks. Our unique advantage is our proprietary orchestration layer - the mathematical process that directs these capabilities to perform complex strategic analysis.
Crucially, this entire process runs within a secure, dedicated environment created exclusively for your individual brand. Your data is never co-mingled, and the insights generated are for you and you alone.
Our therapeutic landscape has very complex rules. How do you incorporate our team's expertise?
This is a core part of our process and a key advantage over one-size-fits-all platforms.
The Foundational Pilot is a deep collaboration where we codify your team's unique expertise - how you define patient cohorts, lines of therapy, competitor sets, and more - into a reusable Cohort & Rule Library.
This feature allows your team to create, apply, and modify your specific business logic to our agents. It ensures they think like an extension of your team, making every insight hyper-tailored and immediately relevant to your brand's strategic reality.